Privacy Policy
Introduction
We respect your privacy. This Policy explains what personal information we collect, how we use it, and your rights under South African privacy law.
Information We Collect
We collect contact details, delivery addresses, order information, device and usage data, and limited payment details required to process orders. Payment card data is handled by secure payment providers.
How We Use Information
We use your information to process orders, deliver products, provide support, personalize the shopping experience, and comply with legal obligations.
Lawful Basis
We process data based on consent, contract performance, legal obligations, and legitimate interests such as improving our services and preventing fraud.
Cookies & Tracking
We use essential and performance cookies to operate the site and analyze usage. See our Cookies Policy for details and how to manage preferences.
Payments & Security
Payments are processed by trusted gateways. We implement security measures to protect your data; however, no method is 100% secure.
Sharing & Disclosure
We share data with couriers, payment providers, and service partners as needed to fulfill orders. We do not sell personal information.
Retention
We retain data for as long as necessary to provide services, meet legal requirements, and resolve disputes. Retention periods vary by record type.
Your Rights
You may request access, correction, deletion, or object to certain processing. To exercise rights, contact us using the details below.
Contact
For privacy inquiries, contact 0712492206 or samshardwareza@gmail.com.
Changes to This Policy
We may update this Policy periodically. Continued use of our services after updates indicates acceptance of the changes.